Reservation Lady (RL): Hi, can you hold?
Me: Sure! (super friendly and polite, because I have no reason to be upset. Yet.)
(ten minutes later)
Me: Hello, Hello??
RL: Yeah, hi, what was it you wanted?
Me: I wanted to make a couple reservations for a campsite. (with some disgust in my voice. I HATE being put on hold).
RL: Oh, sorry our office is closed. You're going to have to call back tomorrow.
What?! Then why did you answer your phone? And why couldn't you tell me this before I sat on hold for ten minutes?!
Today has been a frustrating day full of frustrating people who annoy me and make my life difficult. Grrrr.